California Consumer Privacy

As a resident of California, you have additional privacy rights and more control over your Personal Information than ever. The California Consumer Privacy Act (CCPA) applies to most businesses; however, it does not apply to information governed by the federal Gramm-Leach-Bliley Act (GLBA) as well as other state and federal regulations like the Health Insurance Portability and Accountability Act (HIPAA) and the California Financial Information Protection Act (Cal-FIPA).
National General Holdings Corp (NGHC) includes insurance companies, insurance technology providers, and other businesses in the insurance industry. The type of business and business activities determine which regulations apply to your Personal Information.
GLBA and Cal-FIPA apply to financial institutions including insurance companies. This means information we have obtained based on an insurance quote, application, or policy is excluded from CCPA because it is already protected and governed by these laws.
Your Personal Health Information (PHI) as defined under HIPAA and your Medical Information (MI) as defined by California’s Confidentiality of Medical Information Act (CMIA) are exempt from CCPA as well. Covered Entities as defined by HIPAA are not subject to CCPA. This includes our health insurance underwriting companies.
For our businesses and Personal Information not exempt from CCPA, we will follow CCPA requirements to fulfill our obligations. This includes our verifying the identity of any individual making a request before we are allowed to fulfill that request.
This web portal has pages to explain our collection and use of Personal Information, your rights under CCPA, and your rights under other regulations to limit our sharing of your nonpublic Personal Information. The portal also provides a way for you to submit a request based on these rights. The additional portal pages are described below:
The Notice at Collection page provides you with details about the types of Personal Information we collect and how we might use it.
The Right To Know page lists the type of information you can request from us that we have about you. It also gives you a link to the form where you can submit your request for this information.
The Right To Delete page explains your rights about requesting that we delete Personal Information you have provided to us. It includes a link to the request submission page as well.
The Right To Opt Out page describes our practice of sharing information and explains your right to opt out of our sharing nonpublic information for activities such as affiliate marketing. It, too, has a link to the request submission page for you to exercise this right.
Non-Discrimination & Opt-In Incentives details your protection against discrimination if you choose to exercise your privacy rights. It also explains about incentive programs and your choice to opt in to these programs.
Click the pages above to navigate through your rights as well as the options and services available to you.
For questions or concerns about our privacy policies and practices, you may contact us at Please note that sensitive information should not be sent to this email address. You may also leave a voicemail for our Privacy Team by calling 833-303-2724.
For your convenience, the full text of our California Privacy Policy can be viewed at
Last updated on June 2, 2021